Shipping and Delivery
All Illoura orders are dispatched within 2 business days of being placed from our warehouse in Inverloch, Victoria.
Orders are shipped Monday to Friday, excluding public holidays.
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.
Shipping Costs and Delivery Times
Shipping within Australia
Free standard shipping for all orders over $150 within Australia.
Shipping rates and time frames
Standard shipping - $10
Delivery Estimate 3-7 business days
Express shipping - $15
Delivery Estimate 1-3 business days
New Zealand
Free shipping for all orders over $150 to New Zealand.
Rates and time frames
Standard shipping -$15.
Delivery estimate 10-15 business days
USA
USA
Free shipping on all orders over $150 USD.
Standard Tracked Shipping
• $18 USD for orders under $150
• Delivery estimate: 10–15 business days
• Orders are shipping using Australia Post
Duties & Taxes
All US orders are shipped with duties and taxes covered. This means no additional charges on delivery — your Illoura pieces will arrive without any unexpected fees.
Canada
Free shipping for all orders over $200 to Canada.
Rates and time frames
Standard tracked shipping - $20
Delivery estimate 10-15 business days.
Please note- any fees and taxes on international orders are the responsibility of the customer.
Asia
Free shipping for all orders over $200 to Asia.
Rates and time frames
Standard tracked shipping - $20
Delivery estimate 10-20 business days depending on location.
Please note - any fees and taxes on international orders are the responsibility of the customer.
United Arab Emirates
Free shipping for all orders over $300 to United Arab Emirates.
Rates and time frames
Standard tracked shipping - $30
Delivery estimate 6-10 business days.
Please note- any fees and taxes on international orders are the responsibility of the customer.
Rest of world
Free Shipping for All orders over $300
Rates and time frames
Standard shipping- $30
Delivery estimate 10-20 business days depending on location.
Please note- any fees and taxes on international orders are the responsibility of the customer.
Other enquiries?
If you have any questions regarding shipping please contact us directly on enquiries@illourathelabel.com where we are happy to help with any questions you may have.